Refund & Return Policy
We run limited drops — once something’s gone, it’s usually gone for good. That changes how returns work here compared to a normal store, so read this before you buy. If something’s wrong with your order, we’ll make it right.
On this page
Return Window
You have 14 days from the delivery date to start a return. Requests made after that window won’t be accepted, so don’t sit on it.
Condition Requirements
Items must be returned unworn, unwashed, and with original tags attached. Anything showing signs of wear, washing, odor, or damage caused after delivery will be sent back to you instead of refunded.
How to Start a Return
- Email sales@tacticalsavage.shop with your order number and what you’re returning.
- We’ll confirm your return is eligible and send you return instructions.
- Pack the item securely and ship it back using the instructions we send you.
- Once we receive and inspect it, we’ll process your refund or store credit.
Don’t ship anything back before hearing from us first — we need to confirm the return so we know what’s coming.
Refunds
Approved refunds are issued to your original payment method within 5–10 business days after we receive and inspect the returned item. There is no restocking fee.
Exchanges
Because we run limited drops with no restocks, we can only offer a size or color exchange if the item you want is still in stock at the time we process your return. If it’s already sold out, we’ll issue store credit or a refund instead — your call.
Final Sale Items
The following are final sale and cannot be returned, exchanged, or refunded:
- Items marked “clearance” or “final sale” at checkout
- Gift cards
- Underwear and other intimate apparel, for hygiene reasons
Damaged or Defective Items
If your item arrives damaged, defective, or wrong, email us within 7 days of delivery with your order number and a photo of the issue. We’ll cover the cost to make it right with a replacement (if available), store credit, or a full refund — no restocking fee, no hassle.
Return Shipping Costs
Unless the return is due to our error (wrong or defective item), return shipping costs are the customer’s responsibility. Original shipping charges are non-refundable.
Questions
We typically respond within 1–2 business days. Include your order number for the fastest help.